Built for Auto Dealerships

Auto Dealership AI BDC — Answer Every Sales & Service Call 24/7

Every missed call is a sale or service RO your competitor captures. Dark Harbor builds custom AI phone agents for dealerships that qualify buyers, schedule service, and handle parts calls — using your processes.

Trusted by 150+ businesses — 4.9/5 average rating

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Are You Losing Sales & ROs to Voicemail?

Auto dealerships miss 35–55% of calls during peak hours — especially Saturdays, evenings, and lunch breaks. Buyers call 3+ dealers before visiting. Service customers won't wait for a callback.

55%of dealership calls go unanswered on Saturdays
$3,800avg. front-end gross per missed sales call
30%more service capacity with 24/7 RO booking
71%of callers hang up after 6 rings

Custom AI BDC That Sells, Schedules & Qualifies

Dark Harbor builds AI phone agents that function like your best BDC rep — qualifying buyers by payment range and trade, booking service by advisor availability, and routing hot leads to managers.

24/7 Sales & Service Call Coverage

Your AI answers every call — sales inquiries, service scheduling, parts questions, warranty calls — in a professional voice that reflects your dealership's brand.

Custom BDC Scripts

We build your exact BDC process into the AI — buyer qualification (payment, trade, timeline), service advisor scheduling by capacity, parts lookup, and manager escalation for hot ups.

DMS & CRM Integration

Every call syncs to your DMS and CRM — DealerSocket, VinSolutions, CDK, Reynolds & Reynolds. Lead notes, appointments, and ROs logged automatically.

How Ride Motor Company Saved 15–20 Hours Every Week

80–100Leads audited daily
15–20 hrsSaved per week
24/7Call coverage
"Dark Harbor didn't just install a chatbot and leave. They sat with our team, learned our process, and built a system that actually works the way we work. Our AI now handles 80–100 lead audits daily — work that used to consume half our week." — Operations Director, Ride Motor Company | Automotive

From First Call to Live AI in 2–4 Weeks

No lengthy implementation. No IT team required. We handle the build, the training, and the launch — then stay to optimize.

Scope & Interview

We interview your team, map your call flows, and define success metrics. You'll know exactly what we're building before we start.

Build & Train

We build your custom AI agent, train it on your scripts and SOPs, and integrate it with your CRM and phone system.

Launch & Optimize

Go live with confidence. We monitor call quality, refine responses, and optimize for higher booking rates — continuously.

Less Than One Week of Receptionist Payroll

$200/mo

Starting price for Dealership AI BDC. Custom integrations quoted separately.

  • 24/7 AI call answering & qualification
  • Custom scripts built for your business
  • CRM integration with automatic logging
  • Dedicated systems expert for optimization
  • No long-term contracts — cancel anytime
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Common Questions

How does sales qualification work?

The AI asks your qualification questions — budget, trade, credit situation, preferred vehicle — and scores the lead before routing to your sales team or scheduling an appointment.

Can it schedule service appointments?

Yes. The AI integrates with your DMS service scheduler, checks advisor capacity, and books ROs directly — including picking up where the customer left off if they're a returning client.

What about parts and warranty calls?

The AI can handle parts inquiries, check availability, route warranty questions to your service manager, and schedule recalls — all following your dealership's exact process.

Will callers know it's an AI?

The AI uses a natural, professional voice. Most callers believe they're speaking with a live BDC rep. We can add disclosure if your state or OEM requires it.

Is there a contract?

No. Our Dealership AI BDC is month-to-month.

Stop Losing Deals. Start Maximizing Every Call.

Book a free 30-minute fit call. No pitch deck — just an honest conversation about whether custom AI BDC makes sense for your dealership.

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