01
Starter
$200/mo
Solo practices and small shops testing AI for the first time.
- → Unlimited calls
- → 24/7 answering
- → Basic appointment booking
- → Email summaries
Pricing
Replace headcount with AI for less than a day of wages.
Dark Harbor builds custom AI systems for your business. Plans start at $200 per month. All include 24/7 coverage, unlimited calls, and instant setup. No setup fees. No contracts.
The Problem
What Missed Revenue Costs You
Missed calls, slow lead response, and manual admin work are not minor inconveniences. They are direct leaks in your revenue.
- Small businesses miss 62 percent of inbound calls during peak hours.
- The average small business takes 6 hours to return a phone inquiry.
- 75 percent of callers choose the first business that answers.
- Only 14 percent of callers leave a voicemail after a missed call.
- 70 percent of callers never call back after hitting voicemail.
- Law firms lose 60% of intake calls, each worth $649-$784 in lead spend.
- Dental practices miss 300+ calls monthly, losing $265,000/year.
Each missed call represents $250 in lost first-contact revenue for an average small business. For service businesses with high-ticket items, that number climbs to $500 to $1,000 per missed appointment opportunity. A business losing 100 calls per month bleeds $25,000 per month in potential revenue.
Pricing Tiers
Choose the plan that fits your business
Most single-location businesses land in the $200 to $500 range. All plans include unlimited calls, 24/7 coverage, instant setup, and a custom AI trained for your industry.
02
Growth
$500/mo
Growing businesses with steady call volume and multi-channel needs.
- → Everything in Starter
- → SMS responses
- → CRM integration
- → Custom scripts
- → Priority support
03
Enterprise
Custom
Multi-location groups, DSOs, and high-volume operations.
- → Everything in Growth
- → Dedicated account manager
- → Custom integrations
- → SLA guarantees
- → Advanced analytics
All plans include unlimited simultaneous calls. No per-minute overage charges. No hidden fees.
Included
What You Get in Every Plan
24/7 live answering
Nights, weekends, and holidays included at no extra cost.
Unlimited simultaneous calls
One receptionist puts caller number two on hold. AI answers fifty at once.
Instant setup
Most businesses are live within hours, not days.
Appointment booking
The AI checks your calendar and books directly into your scheduling system.
Lead qualification
Custom intake questions capture the details your team needs before the follow-up.
Call summaries
Every conversation logged and sent to your inbox or CRM automatically.
No long-term contracts. Cancel anytime. No setup fees.
Comparison
Cost Comparison: AI vs. Human Receptionist
The numbers side by side.
| Cost Factor | AI Answering Service | Human Receptionist |
|---|---|---|
| Monthly cost | $200 to $500 | $3,000 to $5,000 plus benefits |
| Annual cost | $2,400 to $6,000 | $36,000 to $60,000 plus payroll tax |
| Hours covered | 24/7/365 | About 40 hours per week |
| Simultaneous calls | Unlimited | One at a time |
| Sick days, vacation, turnover | Zero | 15 to 25 percent annual turnover |
| After-hours coverage | Included | Not available |
| Setup time | Hours | 2 to 4 weeks to hire and train |
Bottom line: A mid-range AI plan costs about the same as one day of a human receptionist's wages, but covers nights, weekends, and holidays with unlimited capacity.
ROI
What the Return Looks Like
The math is simple. A typical small business missing 100 calls per month at $250 each = $25,000 per month in at-risk revenue. Capturing just 50 percent of those = $12,500 per month in recovered revenue.
| AI Monthly Cost | Calls Handled | Revenue Recovered/Month | Annual Value | ROI Range |
|---|---|---|---|---|
| $200 | About 500 | $5,000 to $12,500 | $60,000 to $150,000 | 300x to 750x |
| $500 | About 1,000 | $12,500 to $25,000 | $150,000 to $300,000 | 300x to 600x |
Even at a conservative 20 percent recovery rate, a business recovers $5,000 per month in revenue for a $300 investment. That is a 1,500 percent monthly return.
Process
Three Steps to Full Coverage
01
Connect Your Number
Forward your existing business line or get a new one. The AI picks up in under 60 seconds, every time.
02
Set Your Preferences
Choose your intake questions, booking rules, escalation contacts, and calendar integration. Most businesses configured in under an hour.
03
Start Capturing Revenue
The AI answers calls, books appointments, qualifies leads, and sends summaries to your team. You see exactly which calls convert.
FAQ
Frequently Asked Questions
How much does an AI answering service cost?
AI answering services typically cost $200 to $500 per month as a flat fee. Compare that to a human receptionist at $36,000 to $60,000 per year plus 25 percent to 35 percent in benefits, for a total of $45,000 to $80,000 annually. The AI answers unlimited calls simultaneously, 24/7/365, at roughly 5 percent of the cost.
Is there a setup fee or long-term contract?
No. Dark Harbor has no setup fees and no long-term contracts. You pay monthly and can cancel anytime. Most businesses are live within hours of signing up.
Can the AI book appointments into my existing calendar?
Yes. The AI integrates with popular scheduling systems and can check availability, book appointments, and send confirmations during the live call. It works with Google Calendar, Outlook, and most practice management systems.
What happens if the AI cannot answer a question?
The AI escalates complex or sensitive calls to your team immediately. You set the rules for when and how escalation happens. Every call gets handled, one way or another.
Will callers know they are talking to AI?
Most callers do not notice. The AI uses natural language conversation, handles interruptions, and responds to complex questions. For the minority who ask, the AI is transparent.
How does AI answering compare to a traditional answering service?
Traditional answering services cost $300 to $1,200 per month and only take messages. They do not book appointments, qualify leads, or integrate with your systems. AI answering handles the full conversation for about the same price or less.
Stop losing revenue to manual work.
Businesses that grow fastest are the ones that respond to every lead instantly, answer every call 24/7, and automate the repetitive work their teams used to do by hand. Dark Harbor builds that system for you.