AI answering service for dental practices

Where it breaks

The call load usually hits before the team is ready

Book more new-patient calls. When the front desk is with a patient, Dark Harbor answers the phone, screens the caller, and pushes the next step into your schedule.

• New-patient calls arrive after hours, during lunch, and while chairs are full.
• The front desk cannot answer every ring during busy treatment blocks.
• Voicemails miss insurance details, treatment interest, or preferred times.
• Emergency and post-op calls need faster routing than routine scheduling.

How it works

Dark Harbor handles the first call with rules you control

The system answers, screens, routes, and logs the call. Your team gets cleaner handoffs and less phone chaos.

1. Set scripts for new patients, existing patients, and urgent call types.
2. Collect reason for visit, timing, and basic insurance details.
3. Route emergency or post-op calls to your on-call process.
4. Book consults and cleanings directly into approved time windows.